Shipping policy
Shipping Policy
Last updated: 17-09-25
Order Processing
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Processing time: Orders are processed within 3-5 business days (Monday–Friday, excluding bank holidays).
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You will receive an email confirmation with tracking details once your order has been dispatched.
UK Delivery Options
| Service | Estimated Delivery Time | Cost* |
|---|---|---|
| Standard (Royal Mail 2nd Class / equivalent) | 3-5 business days | £3.00 |
| Free Shipping (Over £50) | 3-5 business days | Free |
*Free standard delivery on orders over £50.00.
International Shipping
At present, we do not ship outside the United Kingdom.
Delivery Issues
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Delays: Severe weather or courier disruptions may cause delays outside our control.
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Lost or damaged parcels: Contact us at Bijan@printgenie3D.co.uk within 7 days of the expected delivery date with your order number.
Contact Us
For any shipping enquiries, please email Bijan@printgenie3D.co.uk.